Cancellation Policy

  • The following cancellation terms are designed to offer transparency and outline the participant's rights in case of an unforeseen cancellation or change. These terms apply to all registered course participants.

    Participants are responsible for their personal safety, well-being, and the security of their belongings while attending the course.

  • Course Cancellations:

    You may cancel your participation and receive a full refund up to one week before the course begins. If you have to cancel less than a week before the course start date, you can transfer your payment to a different course date, but you are not eligible for a refund.

    Alternatives with Joanna reserves the right to cancel a course in the event of insufficient participants, illness, or other unforeseen circumstances.
    In the rare event that a course or event must be canceled, any payments made will be fully refunded.